Fresher/ EXP For BPO voice process /Domestic/Intl / Salary up To 30 K Greetings from Jobshop WE are hiring for immediate placements Please CALL / WHATSAPP HR FOUZIA @ 6362039*** and schedule your telephonic interviews Roles and Responsibilities * Voice/Inbound A CSA in this role deals with a number of incoming calls pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. * Take a high volume of inbound Customer calls with a friendly and positive voice, gives precise and correct information about the query to the customer and works towards meeting the daily targets. * Resolve Customer problems in a timely manner *Take Ownership & Deliver on Customer commitments * Professional Focus - demonstrates a high level of personal and professional integrity when dealing with Customers. Treats all customers with empathy and respect and consideration. * Ability to solve problems look for solutions aligned to Customers perspective and deliver on all commitments * Teamwork consistently work together, trust in each other, engage in constructive conversations for the good of the group Desired Candidate Profile * Good spoken English and Writing Skills. * Computer literate e.g. Word, Internet Explorer * Professional & Courteous in mannerisms * Good comprehension skills * Ability to liaise with customers at all levels * Ability to handle and resolve complex customer calls Perks and Benefits * 5 days working * 2 days week off Please CALL / WHATSAPP Job Description Fresher/ EXP For BPO voice process /Domestic/Intl / Salary up To 30 K Greetings from Jobshop WE are hiring for immediate placements Please CALL / WHATSAPP HR FOUZIA @ 6362039*** and schedule your telephonic interviews Roles and Responsibilities * Voice/Inbound A CSA in this role deals with a number of incoming calls pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. * Take a high volume of inbound Customer calls with a friendly and positive voice, gives precise and correct information about the query to the customer and works towards meeting the daily targets. * Resolve Customer problems in a timely manner *Take Ownership & Deliver on Customer commitments * Professional Focus - demonstrates a high level of personal and professional integrity when dealing with Customers. Treats all customers with empathy and respect and consideration. * Ability to solve problems look for solutions aligned to Customers perspective and deliver on all commitments * Teamwork consistently work together, trust in each other, engage in constructive conversations for the good of the group Desired Candidate Profile * Good spoken English and Writing Skills. * Computer literate e.g. Word, Internet Explorer * Professional & Courteous in mannerisms * Good comprehension skills * Ability to liaise with customers at all levels * Ability to handle and resolve complex customer calls Perks and Benefits * 5 days working * 2 days week off Please CALL / WHATSAPP HR FOUZIA @ 6362039*** and schedule your telephonic interviews and schedule your telephonic interviews
Employement Category:
Employement Type: Full timeIndustry: ITESFunctional Area: Customer ServiceRole Category: Technical Support Executive ( voice)Role/Responsibilies: Hiring L1/l2/l3 Technical Voice Support/ 6 Days Working / Salary Up To 25k-call Fouzia 6362039*** Job For 1-5 Year Exp In
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