Vice President - Engagement Management
- Genpact India
- 4 to 8 Yrs
- Noida, Gurugram
- 4 years ago
- Email to a friend
- Report this job
Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.
Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
Inviting applications for the role of Vice President - Engagement ManagerTechnology Engagement Manager to drive growth with planning, execution, and managing the delivery. As the Global Operating Leader of the account team, he/she will be the owner who will drive business across multiple business lines with proposals and closure of requirements as well as client management. The candidate should have ample experience in handling Banking and Capital markets clients with a proven track record of account growth.
Responsibilities- Lead the client conversations with CXO and CXO -1 as the Technology leader. Should have in-depth knowledge of technology and excellent communication skills.
- Lead mining efforts by identifying opportunities for proactive proposals, driving conversation with clients, and growing the overall engagement.
- Manage the overall delivery with end-to-end accountability for customer satisfaction and delivery excellence
- Understanding the pipeline of demand and working with clients, account teams, COEs and recruitment to ensure an appropriate supply of resources and proposals
- Manage and lead complex stakeholders towards optimal solutions while helping them understand resource constraints and prioritization
- Responsible for financial management and reporting and optimizing processes
- They are also expected to contribute to the wider goals of IT Services
- Juggling multiple and conflicting priorities in a timely and sensitive way, with full transparency
- Continuously improving the technical delivery model and strategy, implementing, and managing delivery with the associated teams.
- Contract management and execution with 3rd parties
- RFP solutioning
- Internal and external stakeholder involvement to keep them apprised of progress and address their needs
- P&L management
- Bachelor s Engineering with Computer Science or Information Technology
- Experience in technology and implementation delivering with a team of close to 50 to 100
- Relevant demonstrated experience in the Banking and Capital Markets domain with hands-on technical expertise in various technologies such as Java, Microsoft technology stack
- Relevant Account and Client management experience
- Good written and verbal communication skills
- Good expertise in solutions and proactive proposals
- Demonstrated ability to adapt to new technologies and learn quickly
- Scrum Master experience and/or managing using an Agile Development methodology.
- Experience with other standardized development methodologies
- Experience in managing large complex programs with complex technologies
- Knowledge and hands-on experience in Cloud, Microservices, Streaming technologies, Scalable solutions
- Experience in process management or ownership is preferred.
- Experience managing multiple projects simultaneously, facilitating status meetings, and presenting to large groups.
- Ability to identify problems, mediate issues, develop solutions, and implement an appropriate course of action.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter , Facebook , LinkedIn , and YouTube .
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Vice President - Engagement ManagementContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
Similar positions
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in