Process Associate - H2R
- Genpact India
- 2 to 4 Yrs
- Hyderabad
- 4 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Transformation happens here. Come, be a part of our exciting journeyWe are inviting applications for the role of PA, HRO-Payroll
Responsibilities:This is a full-time role and would involve handling various tasks like the following:
Ensure performance metrics are delivered to the Service Levels- Accountable for different situations that have to be judged, pros and cons weighed, before responding to client
- Responsible for process improvements in their area of work
- Handling customer reporting and level 2 critical issues
- Assuming ownership for client communications
- Responsible for development of team members, including oversight of training and keeping the team motivated
- Responsible for workforce and workflow management
- May assist with the review and update of the standard operation procedures (SOP s), other learning documentation and quality assurance tasks (if required)
Minimum qualifications
- Applicants with HRO background preferred
- Proficiency in MS office required
- Knowledge on end-to-end Payroll Processing & Taxation (preferably Australian/New Zealand /International Payroll) such as but not limited to:
- Setting-up of payroll calendar & schedules;
- Managing employee data manual/mass changes for entry into payroll system;
- Applying payroll paid in arrears and payroll paid current;
- Validating employee data changes from system of record to payroll system;
- Identifying adjustments or corrections/errors and update the payroll system;
- Post payroll reconciliation review & reports; as well as Year-end Activities;
- Legislative knowledge on tax, pay frequency, and minimum pay.
- Excellent Analytical Skills
- Excellent attendance record
- With high level of confidentiality and integrity
- Excellent Communication & Interpersonal Skills
- Confirmed client management skills; advanced analytical & problem-solving skills as well as attention to detail
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Process Associate - H2RContact Details:
Company: Genpact IndiaLocation(s): Hyderabad
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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