Relationship Officer
- Sparsh Innovators
- 1 to 6 Yrs
- Kolkata
- 2 years ago
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Job Description
Company Profile
We are a technology and innovation company delivering technology solutions to thousands of users across industries for almost two decades in India as well as overseas. Our team of experts delivers unmatched experience in sales, support & services. With a strong research & development division and industry leading technology partnerships, Sparsh strives to deliver innovation & excellence in making life simple & happy for our customers. Along with that we also have our own software development team developing software for the new millennium on the latest technologies. Website: https://sparshinnovators.com
Roles & Responsibilities
- Source new sales opportunities through inbound lead follow-up and various outbound methods, such as, cold calls, emails, networking, social media, webinars, events, conferences, etc.
- Team with referral partners / influencers to build pipeline and close deals
- Conduct market research to identify selling possibilities, Research accounts, identify prospects, generate interest and thereby generate leads
- Maintain and expand database of prospects (sales funnel) & Clients within yourassigned territory
- Present, promote and sell products/services to existing and prospective customers
- Set up meetings, identify pain points & evaluate needs, perform cost-benefit & needs analysis and suggest appropriate products/services to the existing and prospective customers
- Prepare and deliver appropriate presentations & effective online demos on products and services to existing and prospective customers
- Analyse the territory/markets potential, track sales and status reports
- Forecast sales, develop out of the box sales strategies/models and evaluate their effectiveness
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Establish, develop and maintain positive business and long-lasting customer relationships
- Expedite the resolution of customer problems and complaints to maximize satisfaction
Academic Requirements
- Bachelors Degree in any field
- Masters degree or Post Graduate Diploma in Sales, Marketing or relevant field
Experience Requirement
2-3 years of experience in sales with 1+ year experience as a sales executive is preferred
Competency
- Familiarity with BRM & CRM Practices, Hands-on experience of CRM software and MS Office
- Ability to understand clients needs and business processes
- Excellent selling, negotiation, presentation and pipeline management skills
- In-depth understanding of the sales administration process
- Familiarity with different sales & marketing techniques
Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Relationship Officer
Contact Details:
Company: Sparsh InnovatorsLocation(s): Kolkata
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