Relationship Manager (Key Account Manager)
- Kenscio Digital
- 6 to 8 Yrs
- Bengaluru
- 4 years ago
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Job Description
Job Title : Relationship Manager/Key Account Manager
Location : Bangalore
Qualification : Bachelors/Masters degree.
Experience : 6 to 8 Years
Notice Period : Immediate or less than 15 days
CTC : As per Industry Standards
Job Description:
- Serving Clients: Single Point of Contact (SPOC) for all clients to be handled & performing all day-to-day tasks as mentioned in SLAs (Service Level Agreements) / contracts of these These tasks include but not limited to planning out campaigns, handling email design & HTML requirements for email campaigns, coordinating the execution of daily campaigns & monitoring the results. Evaluation of business offerings that needed to be promoted & coordinate all request and campaigns with the external and internal teams.
- Email Marketing Strategy, Campaign Management & Execution: Assisting the client in planning out their email marketing activity for the month with idea generation for new content buckets (like contest) as well as the flow strategy of all emails (when a certain email will go out in relation to others). Managing the campaigns by making sure the creative, content & execution/deployment was taken care of. The deployment of email campaigns will be carried out by operations team with close supervision from you to ensure everything went without any
- SMS Marketing Strategy and Execution: Assisting the clients in planning out their SMS marketing activity for the month with idea generation as well as the flow of SMSs (when a certain SMS will go out in relation to others). Managing the campaigns by making sure the SMS content & execution/deployment was taken care of. The deployment of SMS campaigns will be carried out by operations team with close supervision from you to ensure everything went without any
- Developing Marketing Strategy for Multiple Channels: Brainstorm ways to spread the marketing communications across multiple channels & unifying them with a clear messaging
- Present Pitches to Clients including Cross-Selling & Up-Selling: Tactically communicating the additional services that KENSCIO offers & attempting to persuade the clients into pursuing those avenues further. For example, if a client is utilizing only email services, you need to cross-sell Email Analyst (An email intelligence tool), RTP (Real Time Personalization), SMS Service, WhatsApp Service
- Marketing Campaign Analytics: Preparing & overseeing the creation of reports, briefs & presentations on performance. Keeping a close watch on the metrics & performance of all Sharing monthly & quarterly performance-based reports to clients & internal management/reporting manager.
- Achieving the Target set: Annual Targets will be set based on the clients you will be handling that will have to be
Skills Required:
- Overall 2+ years of proven working experience in the Digital World. Having at least 1-year of experience in Email
- Should have a digital background & knowledge about the digital
- Having strong experience in client facing or have worked in a digital marketing agency before directly dealing with clients in the field of Digital Marketing.
- Strong teamwork skills, excellent communication, and interpersonal
- Ability to understand clients requirements clearly & conveying the same precisely & concisely to internal teams & getting the jobs done in
- Capability of building strong relationships with
- Should have a very clear understanding and knowledge of the digital space and the nature of services and solutions that can be offered on this
- Clear understanding of the capabilities of web technologies and how they can be utilized to develop custom solutions for clients.
- Strong analytical skills and data-driven
- Up to date with the latest trends and best practices of email
- Agency experience handling various client projects across digital channels will be a
- Good in MS-Excel & MS-PowerPoint. Having a good presentation skill.
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: IT Operations / EDP / MISFunctional Area: Not ApplicableRole/Responsibilies: Relationship Manager (Key Account Manager)Contact Details:
Company: Kenscio DigitalLocation(s): Bengaluru+ View Contact
Fraud Alert to job seekers!
₹ lt; Rs 50000 /Yr
Kenscio Digital
With Regards, Snehalatha RT HR ManagerMob: 9560777266 Kenscio Digital Marketing Pvt. Ltd
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