Customer Care Executive - Voice Process
- 24 - 7 Inc
- 0 to 4 Yrs
- Bengaluru
- 2 years ago
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Job Description
Greetings from 247!!
Job Description : Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services, follow standard processes and procedures. Redirect problems to appropriate resources.
Qualifications : PUC (12th)/Diploma/Undergraduates/BE /Btech and Graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply.
Master Graduates should have at least 1 year experience in BPO sector.
Skills :Excellent Verbal Communication skills, Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call, should be able to answer servicing questions.
Salary Range : INR 2,83,772 - 4,14,008 P.A + ( Incentive + Goodies)
- Self to work (STW) Rs.2200 if choosing own mode of travel to work)
- Medical Insurance for self and dependence.
Shifts: Rotational Shifts (Primarily Night Shifts and 5 days Working )
Benefits: Transport: Free transportation with door to door pick up and drop facility round the clock. PF/ESI, Life Insurance for self , Medical Insurance for self and immediate dependents World Class Facilities - Cafeteria, Gym, Sports arena, Amphitheater, Theme based break-out zones
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Customer Care Executive (Call Centre)
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Executive - Voice Process
Contact Details:
Company: 24 - 7 IncLocation(s): Bengaluru
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