Urgent Hiring for Operations Manager Sales & Team Leader Sales @ Fillspace Solutions

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Urgent Hiring for Operations Manager Sales & Team Leader Sales

Fillspace Solutions
1 - 11 Years
Delhi, NCR
4 years ago
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Job Description

We have urgent requirement for 2 Operations Manager Sales and 15 Sales Team Leader for a leading BPO.
Job Location- Noida Sector 16
Salary -
Operations Manager- 9 LPA
Team Leader - 3.6LPA

Please contact Arun Kumar(8595587***/8826443***)([Confidential Information])

Project- Akash/CPP

Operations Manager -

Calling data dialing strategy with changes as and when required.
Data spooling , churning, checking the duplicates etc
Data analysis with regards to contact ability, penetration and conversion.
Deep knowledge about People management and attrition control.
Client management and reports management
Ability to drive the team of 80 agents
Graduate
Practical knowledge about both progressive and predictive dialer working
Minimum 5 years of experience in outbound calling
Knowledge about formulas pertaining to shrinkage, attrition

Team Leader -

Performance oriented candidates with minimum 2-3 years of work experience of leading a sales team in a BPO
Experience in setting Team goals and KPI's
Monitoring and Evaluation of Individual as well as Team performance
Good communication skills in English and Hindi are required.
Has Handled a Team Size of minimum 15 or more Agents
Should have knowledge on Excel, proficient on Ms Word, Knows to calculate Shrinkage
Must have experience in handling BPO process (Sales/Collection)

Experience in the Edtech/ Insurance / Real Estate sector will be preferred

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Team Leader
Role/Responsibilies: Urgent Hiring for Operations Manager Sales & Team Leader Sales