Job Description
Please Call Arbaz @ 6362015*** and schedule your telephonic interviews
Roles and Responsibility
Voice/Inbound A CSA in this role deals with a number of incoming calls pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction.
Take a high volume of inbound Customer calls with a friendly and positive voice, gives precise and correct information about the query to the customer and works towards meeting the daily targets.
Resolve Customer problems in a timely manner
Take Ownership & Deliver on Customer commitments
Professional Focus - demonstrates a high level of personal and professional integrity when dealing with Customers. Treats all customers with empathy and respect and consideration.
Ability to solve problems look for solutions aligned to Customers perspective and deliver on all commitments
Teamwork consistently work together, trust in each other, engage in constructive conversations
for the good of the group
Desired Candidate
Good spoken English and Writing Skills.
Computer literate e.g. Google, Google products, playstore.. etc
Professional & Courteous in mannerisms
Good comprehension skills
Ability to liaise with customers at all levels
Ability to handle and resolve complex customer calls
Perks
5 days working
2 days off
Salary Bracket - 160000 280000
Years of experience - Freshers
Qualifications Graduate
Please Call Arbaz @ 6362015*** and schedule your telephonic interviews
Employement Category:
Employement Type: Freshers
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Call Us & Get Placed : Freshers/international Voice/ Salary 20k - Call Arbaz @ 6362015*** Job For 0-5 Year Exp In
Contact Details:
Company: Job Shop
Location(s): Bengaluru