Job Description
Please CALL Nawaz @ 6360065*** schedule your telephonic interviews
Roles and Responsibility
* Voice/Inbound A CSA in this role deals with a number of incoming calls pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction.
* Take a high volume of inbound Customer calls with a friendly and positive voice, gives precise and correct information about the query to the customer and works towards meeting the daily targets.
Resolve Customer problems in a timely manner
*Take Ownership & Deliver on Customer commitments
* Professional Focus - demonstrates a high level of personal and professional integrity when dealing with Customers. Treats all customers with empathy and respect and consideration.
* Ability to solve problems look for solutions aligned to Customers perspective and deliver on all commitments
* Teamwork consistently work together, trust in each other, engage in constructive conversations for the good of the group
Desired Candidate
* Good spoken English and Writing Skills.
* Computer literate e.g. Google, Google products, playstore.. etc
* Professional & Courteous in mannerisms
* Good comprehension skills
* Ability to liaise with customers at all levels
* Ability to handle and resolve complex customer calls
Perks
5 days working
2 days off
Salary Bracket - 160000 280000
Years of experience - Freshers
Qualifications Graduate
Please CALL Nawaz @ 6360065*** and schedule your telephonic interviews
Employement Category:
Employement Type: Freshers
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Freshers / International Voice / Day Shift / Salary 20k /5 Day Working Call Nawaz @ 6360065*** Job For 0-5 Year Exp In
Contact Details:
Company: Job Shop
Location(s): Bengaluru