Job Description
Greetings from Jobshop
We are one of the leading BPO recruitment firms based out of Frazer Town, Bangalore.
We are currently hiring for the position of Technical Support, voice process for one of our esteemed clients. The client is one of the game-changing innovators redefining the possibilities of digital experiences. The Job location is Bangalore.
Please Call Hajira @ 8310274*** and schedule your telephonic interviews
Roles and Responsibility
* Technical Support (TS) shall encompass the following queues Installation, How-to and Technical Queries.
* Support the software installation and deployment activities for license users across Windows and MAC operating systems
* Use Client products to obtain general understanding of software features, benefits and Customer usage. Subscription to products is provided by client to all employees serving their customers free of cost
* Support the how to and technical questions from customer for entire range of Adobe products serviced in the queue
* Follow all existing and new processes to serve the customer, increase customer experience and drive efficiency
*Familiar with different MS Office applications
*Demonstrated ability to have completed multiple technical tasks
Desired Candidate
* Should have Excellent communication Skills
* should have technical knowledge on Adobe Products. Windows and Mac systems
*Installing and uninstalling the software
Salary Bracket - 250000 - 320000
Years of experience 1 year - 5 years
Qualifications - Undergraduate & Above
5 days working
2 Days rotational offs
Please Call Hajira @ 8310274*** and schedule your telephonic interviews
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Hiring For Technical Voice Support/ Us Shift/ Salary Upto 25k - Call Hajira @ 8310274*** Job For 0-5 Year Exp In
Contact Details:
Company: Job Shop
Location(s): Bengaluru