Job Description
Req ID: 154516
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a HC & Insurance Operations Sr Rep to join our team in Coimbatore, Tamil Ndu (IN-TN), India (IN).
. Process Adjudication claims and resolve for payment and Denials
. Knowledge in handling authorization, COB, duplicate, pricing and corrected claims process
. Knowledge of healthcare insurance policy concepts including in network, out of network providers, deductible, coinsurance, co-pay, out of pocket, maximum inside limits and exclusions, state variations
. Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
. Organizing and completing tasks according to assigned priorities.
. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
. Resolving complex situations following pre-established guidelines
Employement Category:
Employement Type: Full time
Industry: IT
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: HC & Insurance Operations Sr Rep
Contact Details:
Company: NTT Data
Location(s): India , Coimbatore