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Jio Customer Associate - Visakhapatnam/Vizag

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 Jio Customer Associate - Visakhapatnam/Vizag

Job Description

1. Acquire new customers
2. Call Jio Customers and explain them about Jios Recharges
3. Assist the customers in completing Jio Recharge
4. Sell new Jio connections to prospective customers
5. Resolve customer queries within agreed timelines
6. Ensure a delightful customer experience
7. Respond to all customers in appropriate tone and language
8. Capture customer details and data relevant to the call or service
9. Learn about Jios plans, products and services to add value to the
offering



Skills Competencies :

1. Basic knowledge of reading and writing
2. Smartphone usage
3. Speak local language
4. Sales and customer handling skills
5. Ability to learn
6. Goal and result oriented

Job Classification

Industry: Telecom / ISP
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate, Doctorate Not Required

Contact Details:

Company: Jio
Location(s): Visakhapatnam

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Keyskills:   Sales Customer handling Customer Associate Customer experience

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