Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - INTERNATIONAL VOICE & NON VOICE SUPPORT / DOMESTIC VOICE & NON VOICE SUPPORT
HIRING FOR CUSTOMER SUPPORT / TECHNICAL SUPPORT / AR CALLER / VOICE
SHOULD BE FLEXIBLE WITH ROTATIONAL SHIFTS - IMMEDIATE JOINING - ONLY 2 ROUNDS OF WALK IN INTERVIEW
For more information
Contact :HR Pooja @ 9686680***
Email ID : [Confidential Information]
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Experience : Fresher / any BPO experience
Shift : Rotational Shifts / UK / US
Salary : upto 4.5LPA
benefits : 2 way cab / unlimited performance based incentives
Designation : customer Support Analyst /Sr.customer Support Associate/ Process Associate/ Sr Process Associate/ customer Advisor / CSR / CSO
JOB Role :
Engaged in handling calls Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
For more information
Contact :HR Pooja @ 9686680***
Email ID : [Confidential Information]
Required Candidate profile
One day interview process - Fresher's / Experienced can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3.
* Should be flexible with rotational shift.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Not Applicable
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: BPO / Voice Process / Rotational Shifts / Sal upto 4lpa
Contact Details:
Company: Black And White
Location(s): Bengaluru