Key responsibilities Receive and respond to customer contacts within specified guidelines (phone, email, reporting tools, Salesforce) Research and respond to product, service and problem resolution inquires within specified guidelines Solicit and book export cargo via phone, e-booking, EDI. Ensure accurate processing of customer booking information (Rate/contract information, Hazardous cargo details, booking coordination & facilitation, correct routing, notifying customer of cargo receipt cut-offs and other requirements).
Call & Whatsapp HR Satish Sir - (7707067***)
Employement Category:
Employement Type: FreshersIndustry: ITESFunctional Area: Customer ServiceRole Category: Customer Service Executive (Voice)Role/Responsibilies: Call Center Job For Freshers