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Operations Head & Back Office Works @ Career Points

Home > Back Office Operations

 Operations Head & Back Office Works

Job Description

  • Branch Operations Head is one of the critical leadership positions in the bank as he/ she spearheads the Operations function in a branch.
  • Branch Operations Head is responsible for administration of the branch by overseeing daily operations like cash, clearing, transfer, Electronic Clearing Service (ECS)/Real time gross settlement systems (RTGS)/National Electronic Funds Transfer (NEFT),
  • Cash Deposit (CD), Fixed Deposit Receipt (FDR), account opening & customer service with a team of Tellers and FDOs.
  • He/ She handles Internal and External Audit, provides data and oversees audit queries.
  • The Branch Ops Head is accountable for the lead generation of Current Account and Savings Account - CASA through the FDOs and Tellers.
  • Maintenance of cash balance as per Cash Retention Limit
  • Growth in Existing To Bank - ETB CA and SA Balances - Minimum Daily Average Balance - MDAB
  • Achievement of Aggregate Cross Sell points target
  • Resolution of complaints registered under CRMS, Phone Banking & Banking Ombudsman
  • Learning and Development of FDOs & Tellers: Training & Certification in various process related areas (Example: Risk, Fraud prevention, Banking regulations, etc. )
  • Average Score of Structured Visit Reports
  • Monitoring of Office Accounts and AML alerts

Interested candidates share resumes - hr***********e@gm**l.com

Contact No - 8506944***

Name- HR SWATI RATHORE

Employement Category:

Employement Type: Full time
Industry: Banking / Financial Services
Role Category: Back Office Operations
Functional Area: Not Applicable
Role/Responsibilies: Operations Head & Back Office Works

Contact Details:

Company: Career Point
Location(s): Multi-City, India

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₹ 3.5 - 5 Lakh/Yr

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Career Points

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