Job Description
Help Desk Support For International BPO voice Process
Minimum 1 years of experience in troubleshooting, (Any tech support) service desk support (International support)
Excellent communication
International voice experience
Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement
Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention
Predominantly Voice Interaction support and also through email, chat & remote support
24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays
White Horse Manpower Consultancy Pvt. Ltd.
Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd, (Exit of Commercial Street) Shivajinagar Bangalore 560051.
Hiring via telephone and offer letter online for BPO/KPOS in Bangalore
Call Ruby 8105782***, 9513666***, 9986220***
Please call for both In station & Outstation interview scheduling
Please subscribe to our Youtube channel whitehorse manpower for updates on jobs
Log on to www.whitehorsemanpower.in for latest job openings and interview schedules
Free Recruitment & Spot Offer Letter
Thanks and Regards
Ruby
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Technical Support Executive ( voice)
Role/Responsibilies: Tecnical Support Laptop or Desktop Support Bpo Call Rina
Contact Details:
Company: White Horse Manpower
Location(s): Bengaluru