Job Description
ob description
Seeking a well-rounded, technical individual to be part of a Cisco Unified Communications team.
Supporting, Multiple tier 1 mission critical applications and communications infrastructure in a 24/7 environment.
RoleTechnical Support Manager
Industry TypeBPO / Call Centre
Functional AreaIT Hardware, Technical Support, Telecom Engineering
Employment TypeFull Time, Permanent
Role CategoryTechnical Support
Seeking a well-rounded, technical individual to be part of a Cisco Unified Communications team.
Supporting, Multiple tier 1 mission critical applications and communications infrastructure in a 24/7 environment.
Systems include Cisco CUCM, Cisco Contact Center Enterprise,
Cisco Unity, Vocera, WebEx, Cisco Prime, Cisco Expressway,
Calabrio, Variphy, Spok, Voalte, and AirWatch/Workspace One.
The team member will spend time on support through a ticketing system along with project work.
This includes end user support and device support, development, scripting, engineering, system support, and be part of a 24 hour on-call rotation which would occur for one full week at a time every four weeks.
Develops and maintains system specification and technical documentation.
Acts as liaison between Information Technology vendors and TGH.
White Horse Manpower Consultancy Pvt. Ltd.
Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd, (Exit of Commercial Street) Shivajinagar Bangalore 560051.
Company Info
Websitehttp://www.whitehorsemanpower.in
AddressWe have mentioned 6.5L here but the salary is high for experienced White Horse Manpower Consultancy P Ltd. #12 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, (Exit of Commercial Street) Bangalore 560051. Ph: +91 080 45147451 , 9900777*** whitehorsemanpower .in, whitehorseahmed@ gmail. comFollow us on t witter, Face Book & Youtube
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Thanks and Regards
Rina
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Technical Support Executive ( voice)
Role/Responsibilies: Cisco Webex Bpo Voice Technical Support Engineer
Contact Details:
Company: White Horse Manpower
Location(s): Bengaluru