Job Description
JD for 8x8 Project
Intermediate knowledge of Windows & MAC OS.
Moderate understanding on Packet Switching, Type of VOIP protocols, H323, SIP, RTP OSI Model, MAC Addressing, Subnetting, TCP, DNS, Ping/Traceroute, DHCP, telnet, Routing.
Good understanding of VoIP technologies, networking and telecommunications, IP telephony. Need to have clear understanding on how VOIP calls are getting connected and terminated & What is the role of SIP in VOIP
Excellent written & verbal communication skill in English
Basic knowledge of SAAS products
Carrying out screen-sharing to help customers get set up and operational
Familiar with Salesforce Service Cloud or similar CRM systems, Knowledge Base systems, and Customer portals for case management
v CCNA/CCNP certification preferred.
Employement Category:
Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Network Administrator
Role/Responsibilies: Network Engineer VOIP
Contact Details:
Company: CSS Corp
Location(s): Chennai