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Network Engineer VOIP @ CSS corp

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 Network Engineer VOIP

Job Description

JD for 8x8 Project
Intermediate knowledge of Windows & MAC OS.
Moderate understanding on Packet Switching, Type of VOIP protocols, H323, SIP, RTP OSI Model, MAC Addressing, Subnetting, TCP, DNS, Ping/Traceroute, DHCP, telnet, Routing.
Good understanding of VoIP technologies, networking and telecommunications, IP telephony. Need to have clear understanding on how VOIP calls are getting connected and terminated & What is the role of SIP in VOIP
Excellent written & verbal communication skill in English
Basic knowledge of SAAS products
Carrying out screen-sharing to help customers get set up and operational
Familiar with Salesforce Service Cloud or similar CRM systems, Knowledge Base systems, and Customer portals for case management
v CCNA/CCNP certification preferred.

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Network Administrator
Role/Responsibilies: Network Engineer VOIP

Contact Details:

Company: CSS Corp
Location(s): Chennai

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CSS corp

CSS Corp is a new age IT Services and Technical Support Services company that harnesses the power of digital to address customer needs. The company collaborates with leading businesses and enterprises to reimagine customer engagement models, help streamline business operations, and identify new reve...