Key Responsibilities Participates as a member of an IT technical team. Performs basic analysis of functional or service requirements using fundamental understanding of IT Business process or problems. Implements end-user or enterprise infrastructure or application services prepared by more senior Engineers. Applies technical knowledge to operate and administer infrastructure or software platforms and user groups of moderate complexity. Resolves technical issues of moderate complexity within a given technical area. Partners with members of a given team or other IT teams as appropriate. Identifies potential escalations and proactively alerts management. Provides solutions to prevent problems from occurring in area of responsibility including patch management. Reviews, implements and verifies changes/solutions of medium complexity and risk.