Responsible for language soft skills Support training for frontline agents in language soft skills as per standards set by the client Responsible for identifying performance gaps in the area of language soft skills Come up with a suitable training strategy implement the same through training coaching Provide leadership for transaction monitoring process Responsible for devising implementing a measurement system for language effectiveness level from entry to exit Calibrating certifying, Voice Trainers Soft Skill Trainers.
Employement Category:
Employement Type: Part timeFunctional Area: Not ApplicableRole Category: Other RolesRole/Responsibilies: Communication Skill Trainer