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Jio Customer Associate - Freelancer JC

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 Jio Customer Associate - Freelancer JC

Job Description

1. Acquire new customers
2. Call Jio Customers and explain them about Jio's Recharges
3. Assist the customers in completing Jio Recharge
4. Sell new Jio connections to prospective customers
5. Resolve customer queries within agreed timelines
6. Ensure a delightful customer experience
7. Respond to all customers in appropriate tone and language
8. Capture customer details and data relevant to the call or service
9. Learn about Jio's plans, products and services to add value to the
offering

Fresher
  • Skills Competencies :


    1. Basic knowledge of reading and writing
    2. Smartphone usage
    3. Speak local language
    4. Sales and customer handling skills
    5. Ability to learn
    6. Goal and result oriented

  • Job Classification

    Industry: Telecom / ISP
    Functional Area: Customer Success, Service & Operations,
    Role Category: Voice / Blended
    Role: Voice / Blended
    Employement Type: Freshers

    Education

    Under Graduation: Any Graduate
    Post Graduation: Any Postgraduate
    Doctorate: Doctorate Not Required

    Contact Details:

    Company: Jio
    Location(s): Vijayawada, Guntur

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    Keyskills:   Basic Usage Sales Customer handling Customer Associate Customer experience

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