Build a rewarding Contact Centre career with 'Multinational BPO services provider, currently operating in 65 countries'!
Customer service professionals--are you interested in taking your next career step with an BPO industry leader We have just the opportunity for you!
On more information on how we can help u Please Call , Give Missed Call or Whatt's App Sourabh
Job Location : Chandigarh , Mohali
We do not Charge any kind of registration Fee or Consultancy Charges
We are looking for Tech SavvyProfessionals to serve as :-
Customer Service Representatives
We'd love to meet, someone with:-
Candidates which speak clear and grammatically correct English
Able to converse freely and need to have a clear thought process and not restrict to being scripted
Need to be conversational as it's a dynamic process and not scripted
Able to articulate their thoughts or have a speed of response
Poise in their English proficiency or style of speaking would be an added advantage
High Energy, Confidence with a decent conversational ability
Additional Skills Required:-
Knowledge on how to connect laptop or desktop over Wi-FI.
How to configure a Router
Understanding of DNS & Telnet
Knowledge on VOIP, Hot spot connection
Knowledge on mobile number portability (port in/port out)
Knowledge on Selfcare, USSD, IVR and so on
Knowledge on SMS centre number, PIN/PUK etc
As the main Tech Support Advisor you will:-
Troubleshooting for issues like internet not working, network selection ie: restarting phone, GPRS settings, turning Mobile data on (on generic phones), roaming, connecting to Wi-FI
Best Regards, Sourabh Bakshi Team Connecting The Dots 9779924*** ( Call or What's App)
Employement Category:
Employement Type: Full time Industry: ITES Functional Area: Customer Service Role Category: Customer Service Executive (Voice) Role/Responsibilies: Inbound Bpo Call Centre Hiring For Chandigarh & Mohali Location Work From Office