Sr.Associate/TL- Service Desk Quality @ Golden Opportunities

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Sr.Associate/TL- Service Desk Quality

Golden Opportunities
3 - 9 Years
Chennai
4 years ago
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Job Description

job_description :

Candidate should be open to Shift
Candidate should be conduct daily/weekly Transaction Quality Audits
Candidate should be handling Drive Quality process improvement initiatives and providing meaningful feedbacks.
Candidate must be on excellent hands on skills to get into the process deeply & ability to identify the gaps and suggest improvement plans to business
Candidate should have a sound knowledge of MIS and reporting activities stressing over backend
Candidate should be able to handle client interaction (on calls or in person)
Candidate should be open to work from Office.

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Transactions Processing Executive
Role/Responsibilies: Sr.Associate/TL- Service Desk Quality

Contact Details:

Company: Golden Opportunities
Location(s): Chennai

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Sr.Associate/TL- Service Desk Quality @ Golden Opportunities

Home > Transactions Processing Executive