Senior Technical Program Manager
- Uniphore
- 6 - 10 years
- Bengaluru
- 4 years ago
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Job Description
Our Technical Program Managers (TPMs) are highly visible leaders, building partnerships across engineering, product, customer success and senior leadership to understand and improve our practice, product and overall efficiency. As a TPM, you will help improve our value delivery, velocity, understand bottlenecks and help influence ways to overcome them, coach and mentor one or more scrum teams in the Data Science Organization to deliver features that are effectively developed, integrated and deployed with quality and on time delivery into our production systems.
- Lead iterative delivery of strategic cross-functional initiatives from concept to ship, through focus, transparency, communication, visibility, and accountability
- Partner with Product Management, Platform Engineering, Product engineering, customer sales and business leadership to build highly collaborative teams and to enhance communication across teams and stakeholders
- Lead daily Scrum meetings (DSM), sprint planning sessions along with other execution events with DevOps, Automation, infrastructure, product Operations and Security leaders
- Diagnose, analyze, and understand high priority issues and raise awareness of those with leadership teams
- Drive and ensure timely, high-quality releases
- Communicate status on the various cross functional swim lanes and improve velocity.
- Identify and resolve systemic issues impacting engineering and proactively take action to resolve
- Lead project meetings and identify and document results and actions
- Help drive clarity of deliverables between product, design, engineering and test teams and hold them accountable to different milestones
- Experience working with cross-functional teams to deliver complex initiatives iteratively with multiple dependencies and constraints, in a highly dynamic and agile environment
- Proven ability to operate effectively and autonomously across multiple teams in situations of extreme ambiguity, with only high-level direction
- Experience building roadmaps, project plans, rollout and communication plans with a thorough understanding of dependency management
- Able to communicate highly technical problems and solutions at all levels from engineer to partner to C-level executives
- Able to influence, negotiate and inspire others in a matrixed environment
- Excellent organization, planning skills, and attention to detail
- At least five years of technical program manager role or Principal level of Scrum master / Technical Project Manager
- Experience JIRA, Confluence and other Atlassian tools
- Degree in Engineering
- SAFe training or similar certifications
- Experience with SAFe and agile development frameworks and philosophy Automation, DevOps infrastructure and Security experience
Job Classification
Industry: Software ProductFunctional Area: Project & Program Management,
Role Category: Technology / IT
Role: Technology / IT
Employement Type: Full time
Education
Under Graduation: B.Tech/B.E. in Production/IndustrialPost Graduation: Any Postgraduate
Doctorate: Any Doctorate
Contact Details:
Company: UniphoreLocation(s): Bengaluru
Keyskills: Sprint Planning Product Management Customer Service Customer Experience Program Manager Scrum Master Project Manager Product Engineering Jira Agile Development
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