DG - Process Developer - ANZ Install Base
- Genpact India
- 8 to 13 Yrs
- Noida, Gurugram
- 4 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for
Inviting applications for the role of Process Developer, ANZ Install Base Specialist
The person will be working with Complaint Handling and Field teams where the key responsibility will be to maintain the accuracy of the Installed base by verifying whether the serialized components are installed behind the correct System ID. He/she would be required to search the various databases or get in touch with the Field Engineers or Director of Services to get the correct information like GIB, eDHR, GLPROD.
Responsibilities
Adding newly on-boarded customers on client ERP (install base mgmt.). Maintain existing records, make changes whenever requested
Resource will support part ordering related activities for end customers (hospitals, clinics etc)
Resource will be responsible to process invoicing on the customer application
Validation of all necessary documentation relating to invoicing activities, preparation & sending of invoices to customers
Checking of all invoices to ensure accuracy, including resolution of all invoicing requisites (e.g. bill to party)
Action/Assist with requests regarding issues at time of service request (SR)closure
To assist in reviewing service requests that are pending and action as appropriate
Qualifications we seek in you
Minimum qualifications
Bachelor s Degree/ High School Diploma
Good written and verbal communication skills
MS Office Experience
Prior working knowledge of Oracle will be preferred
Experience in Supply chain domain
Preferred qualifications
Previous working experience in a similar kind of industry will be added advantage
Ensure 100% adherence to SOP s and compliance rules and regulation.
Ability to Handle Pressure with a 5 day working week and shift time beginning 5.30 AM
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Operations Management / Process AnalysisFunctional Area: Not ApplicableRole/Responsibilies: DG - Process Developer - ANZ Install BaseContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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