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Assistant Vice President - Order to Cash @ Genpact India

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 Assistant Vice President - Order to Cash

Job Description

Assistant Vice President, Order to Cash

In this role, you are responsible for Order to Cash Operations for a leading, global technology company. This includes, but is not limited to Contract Management, Order Management, Billing, Credit Management, Collections, Dispute Management, Cash Application and Queries Management.

Responsibilities

  • Ability to communicate with remote locations.
  • Foster strong relationships with field representatives in advertising and property Publishers.
  • Develop and implement best practices related to Contract Management, Order Management, Billing, Credit Management, Collections, Dispute Management, Cash Application and Queries Management activities, reporting, communications, and team development.
  • Responsible for creating an environment and culture that fosters process improvement, high performance teams, employee growth, extraordinary customer service,
  • Responsible for establishing productivity and quality performance measurements, monitoring performance against established goals, and coaching employees on process improvements.
  • Owns and enforces policies, controls, processes and procedures.
  • Key contact for Sales & Finance personnel at field locations.
  • Ensure all documentation is SOX compliant, up-to-date, accurate and easy to understand.
  • Foster communication and teamwork within, and across, other departments.
  • Perform standard supervisory functions for assigned employees (performance reviews, training, counseling, etc.).
  • Hire, train, and motivate the team

Qualifications we seek in youMinimum qualifications
  • University graduate
  • Experience managing a team size of 100+ people
  • Strong customer service skills and focus.
Preferred qualifications
  • Master s degree

,

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Assistant Vice President - Order to Cash

Contact Details:

Company: Genpact India
Location(s): Noida, Gurugram

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₹ 1.0 - 2.0 Lakh/Yr

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Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...