Tele Sales Executive
- Impye Digital
- 0 to 4 Yrs
- Delhi, NCR
- 4 years ago
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Job Description
Support Managers and the company's impye.com mission of delivering a superior customer experience by ensuring the quality and accuracy of the department's work. Using the company resources to convert the customer for loan and finance-related services.
ROLE AND RESPONSIBILITIES
- Outbound calling to sell the loan and finance products like Personal Loan
- Coordinating with the customer and manager to provide the respective details and documents required for processing the loan
- Coordinating with the bankers and relationship manager to solve the customer query
- Uses independent judgment and resourcefulness to convert the customer and offer the personal loan.
- Uses time-management skills to fulfill requirements within pre-established time constraints and guidelines.
- Receives inbound phone calls from and makes outbound phone calls to resolve the customer issue
- Performs essential job demands for this position
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Freshers from any location are eligible to apply
- With 1 year of working experience will be an advantage.
- Microsoft Office products and other relevant technologies.
- Basic computer skills MS Word, Excel and Internet.
Desired Candidate Profile
- Strong customer service skills experience required.
- Must have strong time management skills, the ability to multitask and work at a fast pace.
- Must have excellent verbal communication skills.
- Must demonstrate strong Internet research skills.
- Strong attention to detail required.
- Must have excellent telephone etiquette and professional manner suitable for completing work on behalf of clients and with co-workers.
- Must be resourceful and have strong attention to detail.
- Ability to effectively handle time-critical issues, remain productive and meet goals in stressful situations
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial ServicesRole Category: Customer Service (Domestic)Functional Area: Not ApplicableRole/Responsibilies: Tele Sales ExecutiveContact Details:
Company: Impye DigitalLocation(s): Delhi, NCR
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Impye Digital
Impye is an Indian technology company based in Noida/ Delhi NCR. We #teamIMPYE is Building and recognizing a strong IMPYE brand in the sector of finance and technology.impye.com works as a digital loan marketplace for Personal loans, business loans, Insurance, credit card, car finance & ...
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