Lead Quality Analyst
- Bask Hr Consulting
- 4 to 9 Yrs
- Kolkata
- 2 years ago
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Job Description
LEAD QUALITY ROLE
Designation- Senior Executive Quality
About the role
- People manager, he should be able to lead a team of 7+ members (both junior and people manager level)
- Tech savvy, Problem solving, data-driven decision-making through the stakeholders
- Team Building and Employee Engagement Capability.
- Adaptability towards change management,Stakeholder Management
- Sound presentation and communication skills
- Comfortable in dealing with ambiguity, creating structure and working in dynamic and challenging environments with fast timelines
- Program & Project Management skills
- Innovator & Out-of-Box thinker who is willing to go an extra mile
About the team
Ekart Quality team is a pioneer in establishing Quality function across the supply chain. The team major focus areas are on Customer Experience, People Capability, Process Adherence, Process Design Adequacy and Optimisation, and Product & Service Quality. Teams motto Partner with Business to support the Envisioned Growth that is enabled through Reliable process, Enriched People Capability and continuous improvement through Culture of Challenging Status Quo and Facilitate solutioning.
What youll do:
- Monitor Fulfillment Centre Quality function Operations and identify improvement opportunities.
- Deep dive into key areas (affecting Business metrics) to identify areas of improvement
- Track and drive for continuous improvement across all defined Goals/KPI/metrics.
- To ensure all audits are carried out as per plan.
- Working knowledge of basic sampling schemes & standard, Quality tools, DMAIC methodology.
- Build a culture of ownership and empowerment within Team and collaborate with stakeholders to drive FC QA Objectives.
- Shall actively be involved in Root Cause Analysis of customer complaints and initiating corrective / preventive actions through operations.
- To maintain the Quality Audit metrics required to ensure the effectiveness of the new and the old processes.
- To help in identifying the gaps in process and to suggest on the resolution of the gap / process improvement.
- Lead ISO activities at FC's from documentation to certification.
What youll need:
- Education : Graduate B.E/MBA with 5+ years of experience.
- Operational Knowledge of Logistics/Couriers/Warehouse/Retail/Manufacturing/FMCG/FMCDindustry.
- Exposure to Business Processes, Lean/6 Sigma etc.,will be of added advantage inexecuting this role.
Knowledge and Skill
- Sound knowledge on FMEA, RCA and Mistake Proofing.
- Strong in Process quality, Understanding of CAPA.
- Certifications in ISO standards with experience of implementation and managing ISO audits across Organization.
- QC Tools/ Technique.
- Ability to effectively interact with multiple stakeholders.
- Analytical skills (Root cause analysis techniques 5 why , Fishbone diagram, Flowcharts, Graph/ Charts mapping knowledge
Location- Haringhatta (50kms from kolkata)
Female Candidates Only
Employement Category:
Employement Type: Full timeIndustry: Manufacturing
Role Category: Quality (QA-QC)
Functional Area: Not Applicable
Role/Responsibilies: Lead Quality Analyst
Contact Details:
Company: Bask HR ConsultingLocation(s): Kolkata
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