Customer Support Executives hiring
- THR Consultants
- 0 to 4 Yrs
- Mohali, Chandigarh
- 2 years ago
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Job Description
Are you fresher
Do you have excellent communication skills
Are you looking for some exciting and challenging role
Then go ahead with the below job description.
A brief Introduction of Teleperformance:
Teleperformance was founded in 1978 by Daniel Julien in Paris, France. Globally, it operates in about 135,000 computerized workstations, with more than 190,000 employees across 340 contact centres in 74 India, there are 6 centres: 3 in Jaipur, 1 in Gurgaon, 1 in Mohali & 1 is a BPO company, hence the major hiring requirements are of agent staff .Usually, and the hiring count is around 1000 to 2000 candidates every month for all 6 sites which includes hiring for Domestic, Premium Domestic hiring process is quite simple: There are 2 rounds of interview: HR Round & Ops Round. Both the interviews are carried on over the phone and once the candidate is shortlisted, offer letter is released for the same on mail. Hiring is done at Pan India level.
Job Description
Teleperformance hiring for International Customer support executives with salary upto-27k CTC/ Fresher/ Exp both can apply @ Mohali.
Salary-23k, 25k and 27k CTC.
Any Educational Background, should be 12th pass and 18 years old
*Any Graduate/UG Dropout *
*Good communication skills required- Written and Oral.*
*Comfortable with 24*7 Rotational Night Shifts and Rotational Offs.*
Responsibilities and Duties
Responsible to deliver high quality and productivity results that meet the identified targets
Would require strong upselling skills
Energetic, friendly and approachable individuals who understand the importance of great customer service
Need strong command on convincing the customers
Transaction handling Services, Problem Solving Efficiency.
Maintains composure and patience with customers
Ability handle tough situation with customer
Hit the client metrics
Required Experience, Skills and Qualifications
Language proficiency spoken Good Communication skills
Highly motivated and target driven with a proven track record in sales
Prioritizing, time management and organizational skills
Excellent selling, communication and negotiation skills
Outstanding verbal, written and listening skills (English)
Understands details of several functions to provide quality service
Carefully write/type messages to ensure professional tone
Candidate should have good knowledge about Computer
Must be 18 years of age or older
High School Diploma or equivalent required
Candidate should have excellent Interpersonal skills
Open to work in rotational shifts, according to business needs
Must pass Operations Validation
Candidate should have all relevant documents
HR Connect -Mustafa-9818031***
Additional Benefits for Candidates
Relocation bonus will Provide.
Free Guest House Accommodation for 15 days(Regional or International joining in Indore and Jaipur), till first salary(Regional Mohali).
Travel tickets reimbursement Provide.
Candidate are eligible for an IJP after 6 months.
Note-THR will Not take any Charge From candidates.
Thanks.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Back Office Operations
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Executives hiring at
Contact Details:
Company: THR ConsultantsLocation(s): Mohali, Chandigarh
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