Telecom Control Plane Application Engg @ C P Careers

Job Description

Support Engineer:
Key Words: MS, RCS , SIP and VoLTE, vEPC, MME, PCRF, VoWiFi, Mobility call flows, 3GPP, Packet Core, transaction logs , KPI monitoring.
Provides highly visible customer support through the diagnoses, troubleshooting, service, and repair of complex telecom software equipment and systems.
Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
Serves as company liaison with customers on administrative and technical matters for assigned projects.
Interprets customers needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
This job may include any aspect of field support and is not limited to the system hardware and software, PCs, and networking/wireless networking.

Key Responsibilities
IMS, RCS, VoLTE hands-on experience
Linux hands-On experience
Knowledge of Open stack and Containers.
Hands-on experience on databases like MySQL, Oracle, Cassandra, Swift, and Couchbase.
Able to handle customer incidents, critical incidents and, debug issues
Scripting knowledge - python, shell
Able to work 24x7 in shift based environment.
Proactiveness and service mindset
Logical thinking, able to follow processes

Job Requirements
Ability to take responsibilities
Independent thought, when needed
Strong team player
Ability to troubleshoot in a technical environment
Ability to escalate the issues in the right direction
Ability to present and explain the issue technically to customer
Customer interfacing
Understanding of Telecom OSS/BSS network

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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