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Network Support Analyst @ NTT Global Delivery

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 Network Support Analyst

Job Description

Req ID:153017

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network Support Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA, Inc. currently seeks a Network Support Analyst to join our team in India.

Maintain stable operation of the customer's network infrastructure to ensure smooth operation of production systems and applications.

Candidate skills must include:

  • Undergraduate degree and 3+ years relevant network troubleshooting experience in an enterprise environment experience or equivalent combination of education and work experience
  • Knowledge of network performance, network administration and troubleshooting techniques.
  • Knowledge of network related hardware and software (including routers, switches, TCP/IP, Ethernet, VPNs, etc.).
  • Understanding of security issues and implications to network solutions.
  • IPAM management knowledge.
  • Familiar with the following platforms.
    • Cisco Routers and switches
    • Cisco Nexus
    • Cisco / Meraki wireless systems
  • CCNA certification is a must
  • CCNP certification or superior desired
  • Knowledge of cloud base network solutions desired
  • Knowledge of F5 load balancing technologies desired
  • Experience working in IT Outsourcing and Managed Services organization

Candidates must be able to carry out complex network support duties including:

  • Testing, maintenance and analysis of all elements of the network facilities.
  • Maintain SLA metrics.
  • Advise on security issues and implications to network solutions
  • Overcome obstacles and drive work efforts to successful completion, achieving the intended result without any adverse impact to the production environment
  • Contribute to projects to improve product support, customer satisfaction and team efficiency

Candidates should possess the following traits / abilities:

  • Self-directed
  • Show Initiative to propose new ideas for network automation and orchestration
  • Lead on assignments and share knowledge with other peers

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EE*******r@nt****a.com for assistance.


Job Segment: Help Desk, Information Technology, Network, Cisco, Consulting, Technology

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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Network / System Administration
Functional Area: Not Applicable
Role/Responsibilies: Network Support Analyst

Contact Details:

Company: NTT Global Delivery
Location(s): Noida, Gurugram

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NTT Global Delivery

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industr...