DG Manager (Training Manager)
- Genpact India
- 5 to 10 Yrs
- Noida, Gurugram
- 4 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for
We are inviting applications for the role of Manager, Training
In this role, you will be responsible to support businesses, manage knowledge effectively, Manage Quality Metric for the process, upskill of employees in terms of domain, provide industry trained resources at lower cost to business
Responsibilities
Understanding of Finance & Accounting with expertise in either one of the services lines AP, AR, RTR
Understand knowledge/learning gaps of the associates during production and cull out the themes
Should have experience of working in F&A operations, Transitions, training role, Learning & Development
Ability to work with diverse set of stakeholders (customers, associates, operational leaders) to establish a robust knowledge management framework and deliver business impact
Understand training requirements for a new business and translate them into a training curriculum
Build accounting competency/technical know-how in the process
Should have the ability to use knowledge capture, retention, and transfer tool
Have working knowledge of ERP s (SAP, Oracle .) - preferred
Proficient in content creation and SOP documentation
Ability to take stand up training sessions basis TNI on soft skills, domain
Ability to present to internal and external clients
Should be competent in reporting & analysis
Benefits from the role/ Value Proposition for the candidate:
Opportunity to work with leading provider of F&A solutions across diverse range of products
Exposure of working with global, virtual organization with footprint across the globe
Opportunity to exponentially add value to self by enrolling for technical, financial courses run by Genpact such as IFRS, TARN, TAPN .
Opportunity to gain understanding and exposure to knowledge management
Qualifications we seek in you
Minimum qualifications
Minimum Qualification: Graduate- Commerce
Significant experience
Type of Experience: Operational Training
Good communication skills & highly proactive in approach
Strong SME knowledge of Accounting concepts
Good knowledge of MS Excel and Word.
ERP knowledge like SAP, Oracle, PeopleSoft will be an added advantage
Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach Demonstrated proficiency Must be able to work on a flexible schedule (including weekend shift)
Excellent attention to detail.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: DG Manager (Training Manager)Contact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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