Process Developer - Life Insurance Complex
- Genpact India
- 3 to 6 Yrs
- Hyderabad
- 4 years ago
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Job Description
Process Associate/Developer, Insurance Transactions Complex Changes
Responsibilities:
Transaction processing according to standard work & SOP
Prioritize transactions according to detailed guidelines to meet SLA
Plans and prioritizes tasks and work responsibilities to achieve objectives
Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
Assist with/perform other team tasks as the need arises.
Ability to accurately interpret and compile information from a variety of sources and systems
Ensure that turnaround time and quality of the work meets Company service standards
Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
Handle own work in process and support team efforts to ensure that individual, team goals are met.
Maintain key records like working files, email for reference and audit purpose
Ability to handle basic day to day requirements of excel
Qualifications:
Graduation in any stream except B.Tech and Technical Graduation & Law
Essential skills:
Relevant experience in similar process
Life Insurance policy admin Experience in processing of Complex change transactions like Increase/decrease Face Amount, Add/delete Rider, NFO changes, Reinstatement, DBO changes, Rate changes
Exposure to Life Policy Admin systems like CFO, CK4, CNB, Ingenium, Vantage, IPAS, PACE, ORD, TAS2000, TRADNY, ULANY, ULAS, ULB, ULM, ULP, ULU, ULX, VTGF
Good English Communication (Both written & verbal) Talocity Score of >50
Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impactful data
Displays energy and enthusiasm in approaching the job
Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
Ready to work on stretched working hours
Ability to independently work well with internal and external customers
Customer service focus
Basic Computer knowledge along with typing speed of 20 words/minute
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Process Developer - Life Insurance ComplexContact Details:
Company: Genpact IndiaLocation(s): Hyderabad
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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