Customer Care Executive Hiring
- THR Consultants
- 0 to 4 Yrs
- Mohali, Chandigarh
- 2 years ago
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Job Description
Are you fresher
Do you have excellent communication skills Are you looking for some exciting and challenging role Then go ahead with the below job description. A brief Introduction of Teleperformance: Teleperformance was founded in 1978 by Daniel Julien in Paris, France. Globally, it operates in about 135,000 computerized workstations, with more than 190,000 employees across 340 contact centres in 74 India, there are 6 centres: 3 in Jaipur, 1 in Gurgaon, 1 in Mohali & 1 is a BPO company, hence the major hiring requirements are of agent staff .Usually, and the hiring count is around 1000 to 2000 candidates every month for all 6 sites which includes hiring for Domestic, Premium Domestic hiring process is quite simple: There are 2 rounds of interview: HR Round & Ops Round. Both the interviews are carried on over the phone and once the candidate is shortlisted, offer letter is released for the same on mail. Hiring is done at Pan India level. Job Description Teleperformance Hiring for International Technical Chat process Fresher/ Exp Salary Upto 27k CTC @ Mohali/ HR Connect- 9818031***. Candidates should have the following knowledge: 1) Basic knowledge about Php; 2) Basics of SQL; 3) Understanding of wordpress; 4) Good communication skills; 5) Customer handling skills; 6) Must possess methodical and deliberate troubleshooting skills; 7) Strong knowledge of internet technology; 8) Advanced Server Management Windows & Linux, Various Control Panels Salary- UP to 27k Any Educational Background, should be 12th pass and 18 years old *Any Graduate/UG Dropout * *Good communication skills required- Written and Oral.* *Comfortable with 24*7 Rotational Night Shifts and Rotational Offs.* Responsibilities and Duties Responsible to deliver high quality and productivity results that meet the identified targets Would require strong upselling skills Energetic, friendly and approachable individuals who understand the importance of great customer service Need strong command on convincing the customers Transaction handling Services, Problem Solving Efficiency. Maintains composure and patience with customers Ability handle tough situation with customer Hit the client metrics Required Experience, Skills and Qualifications Language proficiency spoken Good Communication skills Highly motivated and target driven with a proven track record in sales Prioritizing, time management and organizational skills Excellent selling, communication and negotiation skills Outstanding verbal, written and listening skills (English) Understands details of several functions to provide quality service Carefully write/type messages to ensure professional tone Candidate should have good knowledge about Computer Must be 18 years of age or older High School Diploma or equivalent required Candidate should have excellent Interpersonal skills Open to work in rotational shifts, according to business needs Must pass Operations Validation Candidate should have all relevant documents HR Connect -Mustafa-9818031*** Note-THR will Not take any Charge From candidates. Thanks.Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Executive Hiring at
Contact Details:
Company: THR ConsultantsLocation(s): Mohali, Chandigarh
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