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Desktop Engineer @ Ssa Staffing Solution

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 Desktop Engineer

Job Description

Designation: Desktop Support

Skills: Hardware &Software

Location: Ahmedabad & Jaipur

CTC: 15k to 18k

THS: 11k to 14k

Experience Need: 1 to 3 Years

Designation: Desktop Support (field Support) & (In house support)

Skills: Hardware &Software

Job Location: Surat (field) & Ahmadabad (field) & VAPI

CTC: 15k to 16k

THS: 11k to 12k

Experience Need: 1 to 2 Years

EMAIL ID : **@ss****************n.com

 

CONTACT NO : 7678078***

Job Description

Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office)

Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 & 10)

Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note.

Installation and Managing of antivirus products

Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files).

Installation, Configuration of Biometric devices.

Configuring & troubleshooting of Desktop/Laptops for L1 level & Managing data backup and recovery.

Managing of DNS, Active Directory, basic window server

Troubleshooting basic thin client issues.

Basic troubleshooting of networking LAN, WAN,basic installation and configuration of Routing & Switching ).

Call logging to ISP for LAN / WAN link & PRL line issues & having good knowledge in IPV4 addressing, switching (802.1q, STP), Routing (DHCP, RIP, EIGRP, OSPF, BGP) also arranging networks during video conferences.

Configuring & Troubleshooting of Network printers, scanners & Local printers at L1 Level.

Installation, configuration of Antivirus Cementech & MacAfee

Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.

Configuration and support for iPad & iPhone.

Deployment and complete user configuration of new and guser PC workstation profiles utilizing window 7 or 10 Operating System.

Monitoring the GSD and ITAM Software Requests by Remedy ticketing tool and giving support through remote by using RDC/dameware mini remote control/SCCM Client tool and Support Center.

Installation and managing of Video conferences.

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Desktop Engineer

Contact Details:

Company: Ssa Staffing Solution
Location(s): Ahmedabad

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₹ 1.5 - 2.5 Lakh/Yr

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Ssa Staffing Solution

Regards,AKSHATAEMAIL ID : hr@ssastaffingsolution.comCONTACT NO : 7678078558