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Service Desk Manager @ Quess Corp Magna

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 Service Desk Manager

Job Description

Providing onsite and remote it supports for location and site users at Adani group client location.
Install new/rebuild existing pcs and macs, configure hardware, peripherals, services, settings, directories, storage.
Perform daily system monitoring verifying the integrity and availability of all hardware.
Perform installs, moves, adds, and change (iMac) activities, as well as data backup and restorations.
Use ServiceNow to organize ones tickets queue and for managing incidents and tasks intended for other it departments.
Organize and coordinate activities associated with installation, deployment, and upgrade of software (windows and ox), hardware, voice/video, and network facilities as it relates to the deskside environment.
Drive resolution of all company technical escalation, including root cause and issue resolution.

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: IT
Role/Responsibilies: Service Desk Manager

Contact Details:

Company: Quess IT Staffing
Location(s): Chennai

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Quess Corp Magna

Magna Infotech is a division of USD 400 + million Quess Group (quesscorp.com) which in turn is a subsidiary of USD 37+ billion - Canadian Multinational, Fairfax Financial Holding Group. Magna Infotech is the largest staff Augmentation and Solutions Company in India, USA and APAC regions. We are a ...