Job Description
COMPANY PROFILE
Konnect Insights is a social media analytics software that is used by over 150 customers in India and U.S.
With deep analytics Konnect Insights is the most preferred tool for brands in automobiles, aviation, BFSI,
Healthcare, Entertainment and amongst digital marketing agencies.
We deal with CMOs and Brand managers from various industries and hence good understanding of
digital marketing and analytics is a must. Training is given to the candidates but we expect them to be fast
learners. If you have passion in digital marketing and good understanding of social media platforms then
only apply for this position. Some of the brands using Konnect Insights are SBI Bank, Deloitte, HCL Tech,
Zee, MG Motors, GMR - Delhi Airport, Income tax department and many more.
Please visit https://konnectinsights.com/ for more information
Job Description
We are looking for a Customer Success Manager. The candidate should be:
Proficient in Digital Marketing.
Experience in ORM / Social Listening is a plus.
She will manage the queries of our existing clients.
Provide refresher trainings.
Help in the on-boarding of new clients by providing them training and setting up of the accounts.
Actively reach out to existing customers to explain new features of Konnect Insights software
Recommend best practices in Social Listening and analytics
Role Requirements
Excellent Communication skills
Hands-on experience of working on Excel with knowledge of charting, creating pivots etc
Understanding of Digital Marketing
For more info on Konnect Insights please visit our YouTube channel
https://youtube.com/konnectinsights
Location: Vidyavihar (Ghatkopar), Mumbai
Gender: Female
Monthly Remuneration: Rs. 25 - 40k per month depending on skills and experience
Interested candidates can send their profiles on [Confidential Information] or call on 9220105***.
Fatima Shaikh,
Manager HR
Employement Category:
Employement Type: Full time
Functional Area: Digital Marketing
Role Category: Social Media Marketing
Role/Responsibilies: Customer Success Manager Digital Marketing Executive
Contact Details:
Company: I Tech Solutions
Location(s): Mumbai