Assistant Manager E-Commerce - Content
- Unison International
- 5 to 8 Yrs
- Delhi, NCR
- 4 years ago
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Job Description
Hiring for Assistant Manager E-Commerce (Content & Customer) for an E-Commerce Company at Gurgaon location. Candidate should be experience of E-Commerce industry only
Role & Responsibility:
- Responsible for content management of E-Comm App, Website.
- Manage and own with CMS system and e-portal team on related process.
- Manage category and product placement on the website, maximizing sales and profits while also enhancing the customer experience
- Conduct competitive and best practices research to suggest merchandising and user experience improvements
- Work with e-portal team to set requirements and test new site enhancements and applications, Coordinate site content to support email marketing
- Work closely with E-Commerce Merchandising by providing orientation and potential development
- Perform data analysis to find new insights related to customers and their behaviors to drive traffic and conversion using tools as SEO SEM/PC
- Responsible for E-commerce Marketing strategic execution channel (off/on line)
- Maintain marketing dashboards with KPIs (customer acquisition & retention, profitability per customer, aisle crossing, etc.)
- Responsible for all customer issue to ensure the customer satisfaction and manage the customer complain.
- Analyze and identify the customer behavior, expectation, opportunities.
- Conduct regular customer analysis to support the satisfaction.
Qualifications:
- Bachelor s degree in Business, e-commerce, or IT related disciplines.
- Minimum 5 years digital marketing, IT web/digital development, and/or e-commerce experience.
- Working knowledge of E-Commerce and/or Online Order Management is preferred.
- Solid knowledge and understanding of business needs and customer expectations is required in order to translate business/customer requirements into functional/technical deliverables.
- Good verbal and written communication skills.
- To collaborate with the ability to efficiently manage multiple tasks and deadlines to ensure successful on time/budget completions
Location: Gurgaon
Salary: upto 9 LPA
To apply share your CVs at th*******l@un****************l.net or WhatsApp 9953023***
Industry: Retail
Functional Area: Merchandising , Retail & eCommerce
Role Category: eCommerce Operations
Role: eCommerce Executive
Employment Type: Full Time, Permanent
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Employement Category:
Employement Type: Full timeIndustry: Recruitment ServicesRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Assistant Manager E-Commerce - Content &Contact Details:
Company: Unison InternationalLocation(s): Delhi, NCR+ View Contact
Fraud Alert to job seekers!
₹ 3.0 - 7 Lakh/Yr
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