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Assistant Manager E-Commerce - Content @ Unison International

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 Assistant Manager E-Commerce - Content

Job Description

Hiring for Assistant Manager E-Commerce (Content & Customer) for an E-Commerce Company at Gurgaon location. Candidate should be experience of E-Commerce industry only

Role & Responsibility:

  • Responsible for content management of E-Comm App, Website.
  • Manage and own with CMS system and e-portal team on related process.
  • Manage category and product placement on the website, maximizing sales and profits while also enhancing the customer experience
  • Conduct competitive and best practices research to suggest merchandising and user experience improvements
  • Work with e-portal team to set requirements and test new site enhancements and applications, Coordinate site content to support email marketing
  • Work closely with E-Commerce Merchandising by providing orientation and potential development
  • Perform data analysis to find new insights related to customers and their behaviors to drive traffic and conversion using tools as SEO SEM/PC
  • Responsible for E-commerce Marketing strategic execution channel (off/on line)
  • Maintain marketing dashboards with KPIs (customer acquisition & retention, profitability per customer, aisle crossing, etc.)
  • Responsible for all customer issue to ensure the customer satisfaction and manage the customer complain.
  • Analyze and identify the customer behavior, expectation, opportunities.
  • Conduct regular customer analysis to support the satisfaction.

Qualifications:

  • Bachelor s degree in Business, e-commerce, or IT related disciplines.
  • Minimum 5 years digital marketing, IT web/digital development, and/or e-commerce experience.
  • Working knowledge of E-Commerce and/or Online Order Management is preferred.
  • Solid knowledge and understanding of business needs and customer expectations is required in order to translate business/customer requirements into functional/technical deliverables.
  • Good verbal and written communication skills.
  • To collaborate with the ability to efficiently manage multiple tasks and deadlines to ensure successful on time/budget completions

Location: Gurgaon

Salary: upto 9 LPA

To apply share your CVs at th*******l@un****************l.net or WhatsApp 9953023***


Industry: Retail
Functional Area: Merchandising , Retail & eCommerce
Role Category: eCommerce Operations
Role: eCommerce Executive
Employment Type: Full Time, Permanent
,

Employement Category:

Employement Type: Full time
Industry: Recruitment Services
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Assistant Manager E-Commerce - Content &

Contact Details:

Company: Unison International
Location(s): Delhi, NCR

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₹ 3.0 - 7 Lakh/Yr

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