Hiring For Customer Care Executive @ Muthoot Group

Job Description

Roles and Responsibilities

The Muthoot Group is hiring for Customer Care Executive.

Job Role: - Customer Care Executive

Job Location:- Moradabad/Rampur/Hapur /Kanpur

Minimum Qualification: - Graduation - Regular.

Candidate's age must be below 30 years

JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only below 30 yrs)

• Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
• Generate business and leads for new loans from new customers
• Handle branch walk-ins for business generation
• Generate referrals through existing customer base and walk-ins.
• Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
• To handle customer requests and complaints and take it to closure.
• Understand the need of the customer and cross sell other products accordingly.
• Generate business and leads for other products like insurance, NCDs, gold coin etc.
• Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
• Conducting outbound marketing activities to ensure continuous Walk-In the branches and a regular graduate

Documents Required:-

Resume + Educational Documents + Valid ID proof + 2 Passport size Photographs.

Interested candidates can share their resume at hr**w@mu*********p.com

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