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HC & Insurance Operations Associate @ NTT Global Delivery

Home > Customer Service Executive (Non-voice)

 HC & Insurance Operations Associate

Job Description


Req ID: 161031
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a HC & Insurance Operations Associate to join our team in Coimbatore, Tamil Ndu (IN-TN), India (IN).
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
In this role you will be responsible for: Life Claims: - Processing Death Claims and identifying the right beneficiary(s) to provide the Claims benefit - Setting up a claim and then following up for pending requirements (if any) - Examining the received documents, payment calculation and settlement - Perform additional review before cutting the check Health Claims: - Supporting different set of Health Claims products which includes Wellness, Critical Illness, Accident, Cancer, HI etc. - Check the eligibility of the members product wise who will undergo different set of medical examination proceeding with additional care/treatment - To perform adjudication which will cover the additional review of the medical history proceeding with medical benefits Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: HC & Insurance Operations Associate

Contact Details:

Company: NTT Data
Location(s): India ,  Coimbatore

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NTT Global Delivery

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industr...