Client Support Officer for Verification Process -Permanent Work From Home @ Proprietor Of Ssv Hr

Experience in MS Office operations viz. Excel, PowerPoint
Preferable: Candidates from BPO background of International Process / Someone from Education Counselling experience is also preferred.
About the Client Support Officer Role:

We are looking for highly motivated people to join our admissions team, where you will be responsible
for assessing and processing the university applications that we receive from potential students
throughout the world. An understanding of the importance of excellent customer service, an ability to
follow a detailed process, a strong work ethic and an ability to work as part of a team are all keys
elements of this role. We are looking for candidates who are motivated and willing to work flexibly to support the admissions operations.
Role & Responsibility:

Student applications are responded to in line with defined service level agreements
Applications are assessed accurately and in accordance with the latest admissions requirements
Agents, students, and regional teams are updated and kept abreast of developments at all times
Student interviews are carried out, recorded, and communicated accurately
Sustainable and productive working relationships are developed with regional teams, the pathway
College, University Partners, and agents to ensure that targets are achieved
Self-driven with an ability to organize one's own workload and multitask
Ability to work under pressure and meet deadlines
Ability to take ownership, solve problems and make quick yet responsible decisions
Thanks & Regards
SSV HR Services