Job Title : Quality Analyst US Healthcare Cash Posting
Location: Gurgaon
About the Organization:
Role is for leading ITES Global Giant and having PAN India Operations. Leading No. 1 BPO in India with prospective expansion vision.
Job Description and Candidate Expectation :
Candidate must have 4+ years of experience into Cash posting medical billing correspondence process in RCM US Healthcare.
Should have good exposure to charge posting denial management payment entry and correspondence.
Perform quality reviews / audits on processed payment entry and correspondence transactions log errors and close loop with Associates on feedback for the same. Transactions include month-end closing processes.
Keep self and team updated of the latest changes from various US Healthcare governing bodies like HHS CMS etc. and apply these changes to reporting standards after approvals
Perform periodic reviews of client Standard Operating Procedures systematically and rectify the process so that the reporting is accurate
Percolate the learnings out of the RCAs / CAPAs and the trends observed in recent Internal reviews / audits Acknowledge the process updates from the client disseminate it to the team & update the SOP / relevant documentation
Conduct quality huddle sessions and maintain the floor rigor on error feedback process knowledge tests etc.
Share the results of Internal & client reviews with stakeholders and Analysts and MIS; update it the records
Maintain quality accuracy & Turnaround time (TAT) as per Service Level Agreement (SLA) Handholding of Entry level associates
Must be flexible with night shifts.
Immediate joiners up to a notice of 45 days is preferred
Employement Category:
Employement Type: Full timeIndustry: Bio Technology & Life SciencesFunctional Area: PharmaceuticalRole Category: Quality Assurance - ManagerRole/Responsibilies: Quality Analyst- Cash Posting-US Healthcare