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Assistant Manager - Directory Services @ Genpact India

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 Assistant Manager - Directory Services

Job Description

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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are results-oriented enough to reinvent it. Come, transform with us.

Inviting applications for the role of Assistant Manager Directory Services

You shall be expected to have Practical knowledge on troubleshooting SFTP scenarios and knowledge on Cloud based Solutions, Automation

Responsibilities
  • Installation, configuration and troubleshooting knowledge on Active Directory / Root Cause Analysis (RCA)
  • Hands on experience on domain controller upgradation/demotion approach
  • Hands on experience on Active Directory backup / Disaster recovery
  • Hands on experience on Active Directory (AD) related issues DNS zone issues, Sites/Subnet, AD Replication, RDP issues,
  • Hands on troubleshooting experience on AD Replication
  • Hands on experience on AD Site & Services
  • Understanding of DNS architecture is a must
  • Hands on experience on DHCP failover/configuration/Scope Migration
  • Hand on experience on Active Directory object Migration (ADMT, Quest)
  • Hand on experience on Group Policy architecture/Configuration/Modification
  • Good knowledge of PAC file and its mapping to proxy solutions
  • Knowledge on Certificate services
  • Knowledge on NPS server
  • Good exposure on PowerShell scripting on 2012/2016 OS

Key Technologies
  • Microsoft Windows Server 2008, 2012, 2016
  • Active Directory, DNS, DHCP, Disaster Recovery, Failover Clustering, Server backup, IPAM, Direct Access, DFS, BranchCache, AD DS, AD CS, AD FS etc.

Additional Desired Technology Experience

  • Good command on Windows Server operating system
  • Good command over Windows PowerShell
  • MCSA Windows Server 2012/2016 (Desired)

Qualifications we seek in you

Minimum Qualifications

  • Bachelors degree in Computer Science or equivalent subject

Preferred Qualifications
  • Strong verbal and written communication
  • Provide a single point of contact for the reporting and tracking of issues
  • Maintain status on all open issues.
  • Interact consistently with end users in a professional, efficient and service-oriented manner.
  • Have a clear understanding of cloud deployment models
  • Have very good troubleshooting and analytical skills.
  • Work with Third Party Providers to assist in problem resolution.
  • Resolve issues within established time frames.
  • Perform root cause analysis in accordance with the Procedures Manual.
  • Participate in root cause analysis if needed.
  • Produce RCA report.
  • Can go for upgrade of devices on requirement & provide plan to customer.
  • Ability to perform problem analysis and develop resolutions at both strategic and tactical levels
  • Good understanding of ITIL Process flow

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Assistant Manager - Directory Services

Contact Details:

Company: Genpact India
Location(s): Noida, Gurugram

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₹ lt; Rs 50000 /Yr

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Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...