Team Lead - AR, Credit & Collections Analyst @ Kronos Incorporated

Job Description

Description Supervisor - AR, Credit & Collections Analyst
This position will be an essential part of the AR and Credit & Collections function. Key responsibilities will include the review and resolution of open items, driving process efficiencies in the areas of cash receipts, Collections and manual invoicing. This role will also be focused on the resolution of past due accounts within the parameter of existing credit and collections policies as well as decision making and judgment regarding accounts receivable and account reconciliation. This role will also support the AR and Credit & Collections teams with various reporting requirements.
This position will be based out of UKG Noida office in India and will report to the Accounts Receivable Manager who is also based out of UKG Noida office in India. Further, this position will operate during 11:30am IST to 8:30pm IST.
Primary Job Responsibilities
. Responsible for overseeing collections activities for Global UKG customers
. Establish goals & metrics of the process. Drive, co-ordinate with team to meet and exceed them
. Accountable to drive results to enhance business performance
. Resource forecasting basis volume projection and availability of current resources
. Drive internal audits and propose improvements relevant to Cash and Collection value stream
. Manage risks and controls promote a culture of transparency
. Design, develop and improve collection strategies to reduce past due and unapplied cash to optimize productivity
. Responsible for team performance
. Plan team capacity, allocate work accordingly and address potential bottlenecks/ backlogs proactively
. Develop, and train team members to ensure a positive, open, and flexible work environment
. Manage and motivate team members to have a better rate of retention
. Should guide and coach team members to help them achieve their short-term and long-term goals
. Ensure all published reports are correct and errorless
. Develop a specific management culture for shared services aiming efficient service delivery
. Conduct regular team meetings, share cash and collection goals, and provide feedback on teams performance.
. Initiate 1x1 and performance appraisal discussions with team and share a constructive feedback
. Ensure adherence to internal and external guidelines as well as to a standardized process landscape
. Contribute ideas and actions towards the continuous improvement of processes within area of influence
. Initiate and support process improvement initiatives and related projects
. Respond stakeholders on a timely manner
Qualifications . 8-10 years of work experience with a minimum of 6 years in AR and Collections
. Oracle experience required
. Prior working experience of Esker, Sales Force and D 365 will be preferred
. Bachelor of Commerce with a major in Accounting or Finance
. Advanced working knowledge of Microsoft Excel
. Excellent communication skills
. Strong people and customer service skills, advocate positive working relationships among internal and external customers
. Well-organized, extreme attention to detail and a self-directed individual
. Prior experience working remotely with a US multinational company would be a plus

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: Finance & Accounts
Role Category: Book Keeper
Role/Responsibilies: Team Lead - AR, Credit & Collections Analyst

Contact Details:

Company: Kronos Incorporated
Location(s): Noida, Gurugram

+ View Contact