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International voice process / Customer Support / Technical Support / Call Centre @ Black And White

Home > Customer Service Executive (Voice)

 International voice process / Customer Support / Technical Support / Call Centre

Job Description

Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!

One day interview process - Fresher / Experienced can apply
* Any UG / Graduate Freshers and Experienced can Apply *
Huge Openings with TOP BPO MNC's - Technical Support / Customer Support (International Voice and Non-Voice)
Fresher and Experience

Contact HR Apurva @ 9740075*** Call or Watsapp
Email ID: [Confidential Information]

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Sal : upto 4.5lpa
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO
Technical :
Troubleshooting/Command for IP Address/Adobe Photoshop/ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
JOB Role :
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
  • Has technical experience and skills in the areas of problem determination, creativity, and analysis.

For more quires Call:

Contact
Contact: HR Apurva @ 9740075*** Call or Watsapp
Email ID: [Confidential Information]
Required Candidate profile
One day interview process - Fresher / Experienced can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2, 10+3.
* Should be flexible with rotational shift.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Not Applicable
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: International voice process / Customer Support / Technical Support / Call Centre

Contact Details:

Company: Black And White
Location(s): Bengaluru

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₹ 220000 - 430000

Black And White

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challen...

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