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Global IT Help desk Analyst (Inbound) @ Future Focus Infotech

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 Global IT Help desk Analyst (Inbound)

Job Description

IT Help desk is the Face of Internal IT Support and is the First touch point through Calls from their global users (US, UK, Asia pacific countries who

are English speaking). So the IT Help desk Engineer will have to troubleshoot IT related issues for end users via Phone and if required take a remote connection of Users machine and resolve.

  • At least 2 years of previous experience in Global IT Help desk supporting global users.
  • Excellent Communication Skill Verbal and Written
  • 16/5 Service Window. Should be flexible to extend or ready to work on weekend if any business requirement arises.

Note: Looking for the candidates with international support experience.

Interested Who can Join in max 7 to 10 days



Desired Candidate Profile

Name As per the Pan Card/ Adhara card:

Contact Number:

Alternate contact Number:

Mail ID:

Alternate Email ID:

Overall IT Experience:

Relevant Experience:

Current Organization:

Type Of Employment: contract / Permanent:

Number of Companies Worked:

Current CTC:

Expected CTC:

Notice Period :

Current Location:

Preferred Location:

Availability F2F Interview weekdays:

Having Valid passport :yes /No.:

Do you have Company Salary Account:

Pan card No IS MUST:

Passport No:

Date of Birth:

Mother name:

Percentage:

Do You have any Gaps in Educational or Professional career:

1)10th:____Year of Passout:______

2)12th:____Year of Passout:______

3)Graduation: ____Year of Passout:______

Reason for Looking for change.:Thanks & Regards.
B LAKSHMI RUPINI
Ph No:9553083***
la******r@fo*****e.com

Perks and Benefits



Job Classification

Industry: IT Services & Consulting
Functional Area: Consulting,
Role Category: IT Consulting
Role: IT Consulting
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Doctorate Not Required, Any Doctorate

Contact Details:

Company: Future Focus Infotech
Location(s): Hyderabad

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Keyskills:   Spoken English IT Helpdesk Windows Troubleshooting IT Support

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Future Focus Infotech

Future Focus Infotech (FFI) is an established IT solutions provider since 1997 offering innovative IT staffing solutions and services. Built over 20 years, FFI has a 3000+ strong team working across all major business domains & technologies. FFI today operates across 9 major cities in India apart fr...