Senior Manager - Genome KM Manager
- Genpact India
- 5 to 7 Yrs
- Noida, Gurugram
- 4 years ago
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Job Description
Are you the one we are looking for
Inviting applications for the role of SeniorManager, Genome Knowledge CentreProfessional services firms win through people workforce adaptation is strategic. Research shows that digital skills make a difference in enterprise transformation including digital-led ones. Our ability to engage with the digital market in a scalable manner must improve for which we need T-shaped individuals (depth in one domain + understanding of others) who can interoperate in increasingly cross-disciplinary work. I-shaped ones aren t sufficient. The Genome program helps our people collectively harness the knowledge they need in an increasingly digital world and learn in the flow of work. Instead of a standard massive open online course (MOOC) and external provider approach, much of those resources come from the curation of the knowledge of internal experts. Masters and gurus work in collaborative environments, supported by an L&D shared service and with the help of experts who are interested in becoming gurus, who will help crystallize and curate new knowledge.
Responsibilities
- Responsible for preparing high-quality Genpact-focused learning and research deliverables.
- Scope finalization with Master Guru s of the aligned skill to provide insightful research output which will be leveraged as training material by learners pans Genpact. This will include expert-level research and training content which will be leveraged by Sr. Leadership within the company to beginner-level overview content for employees learning.
- Master Guru s, Guru s, Subject Mater Experts from Genpact Service line and Industry which include Senior Leadership (SVPs and VPs), Consulting, and domain experts from Operations teams
- Develop an excellent understanding of the aligned skill
- Operationalize and streamline processes, call out toll gates, manage multiple/ complex disparate projects through to completion
- Build relationships with key stakeholders at a senior level and deliver quality and value add in a short span of time
- Develop competition specific, vertical, and service line level nuances as the function matures
- Harness and distribute knowledge
- Liaise with Master Guru s, Guru s to understand learning needs, basis content Gap create/ curate learning material for various competencies
- Secondary research (analyst reports, databases, google research, etc. Sift through and collate relevant information as per the business request
- Primary Research/ Interviewing Genpact VP+ population and External experts: Interview senior G leaders to get inputs/ information that at times is not obvious (not a Q&A mode)
- Analyse: Ability to drive a storyline by bringing in supporting analyses and synthesis; Analyse datasets from various sources to cull out relevant business insights which for insights to the learning curriculum
- Deliverable writing/Powerpoint decks/ Video s / Learning Modules: Well structured, storyline, MECE, top-down content is needed to be created. This will vary in complexity basis the proficiency asks by the business team
- Create power-point decks good story-boarding and top-down MECE presentations (CXO level facing)
Qualifications we seek in you
Minimum Qualification
- MBA
- Relevant work experience
- Good research and analytical skills: ability to analyze data sets (Internal, external datasets) and reports (analyst reports, google research)
- Primary research/ interviewing skills: Should have exposure to interviewing senior executives to get input/information that is not-so-obvious
- Project Management skills work on Initiatives and ability to handle small assignments independently
- Effective communication skills
- Comfort with ambiguity We always have some unknowns to work with. The ability to make reasonable assumptions, ask questions, learn fast, and be comfortable with ambiguity is important
- Strong interpersonal and communication skills This role requires primarily working with senior folks (VPs, SVPs) to seek input and as an end-customer in a team environment
Prior experience in research and content writing
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter , Facebook , LinkedIn , and YouTube .
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Finance / Accounts / TaxFunctional Area: Not ApplicableRole/Responsibilies: Senior Manager - Genome KM ManagerContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
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Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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