HC & Insurance Ops Senior Analyst @ NTT Global Delivery

Job Description

Req ID: 160182
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a HC & Insurance Ops Senior Analyst to join our team in Chennai, Tamil Ndu (IN-TN), India (IN).

• Supervise team typically responsible for transactions or processes
• May assign work to direct reports
• Make hiring, termination, promotion, and disciplinary recommendations
• Lead a team ensuring the highest quality of service is provided to clients
• Monitor performance of the team and reports results and issues to higher-level leadership
• Assist team with escalated client or account issues
• Has input into hiring, staffing and maintaining a diverse and effective workforce
• May interact with clients and internal departments to resolve issues
• Work with the team to complete assignments using established guidelines, policies and procedures
• Demonstrate professional courtesy and represents the company in a positive manner in all areas of internal and external communications
• Ensure appropriate record keeping, reports, and related administrative functions are accurate and up-to-date
• Upon request, compile and analyse data to identify trends for root cause analysis

Preferences:

• 3-5 years of Claims Enrollment experience that required you to review claims rules and workflows
• Good client service skills and leadership capabilities, Analytical / Problem Solving Skills
• Basic knowledge, understanding and application of project management principles and methodologies
• Basic budgeting, business financial and P&L skills

Work Timings: Monday - Friday (5:30 p.m. to 3:40 a.m. IST)

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Software Engineer
Role/Responsibilies: HC & Insurance Ops Senior Analyst

Contact Details:

Company: NTT Data
Location(s): Chennai

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