OpenText Info Archive
- Talasila We
- 5 - 7 Years
- Hyderabad
- 4 years ago
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Job Description
OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
Sr. Consultant (Managed Services)
The position will be part of a Managed Services team providing Application Management and Maintenance for OpenText customers spread across the globe. Wide breadth of skills enabling one to solve complex problems in the areas of Application Availability, Performance and Capacity both in terms of incidents and problems. Experience in Production Operations (or Support) plus Software Maintenance (bug fixing, code maintenance) are a must.
You are great at
Install, configure, maintain and monitor one or more OpenText (OT) products/solutions (Info Archive) implemented on OT Cloud, Customer premises, or 3rd party IaaS.
Troubleshoot and find resolutions/workarounds to incidents
Design, develop and test fixes for problems arising on top of customizations to OT products
Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity.
Assist the project team in the development of customization
Work on performance tuning
Performing deployments and applying product patches. Perform Upgrades, Migrations.
Work in shifts: Morning, Regular, Afternoon and Night on rotation basis.
What it takes
Skill set required:
Between 5 to 7 years of experience supporting OpenText Info Archive including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment.
Technical skills:
Proficient in programming and scripting: Core Java, J2EE (Certification preferred), HTML, Ajax, OScript
Proficient in using opensource frameworks to develop modules (mandatory)
Operating Systems: Linux and/or Windows.
Web and application servers (any one or more of): Tomcat, Apache, IIS
Directory Services: Open-LDAP, Active Directory, OTDS
Database: MSSQL, Oracle (DML and routine maintenance tasks)
Troubleshooting and debugging
Excellent communication / presentation / verbal and written communication skills.
Excellent grasp of the principles of Enterprise Content Management systems
Strong analytical skills combined with ability to work in a fast-paced environment with geographically distributed teams
Good team and interpersonal skills
Definite Plus:
Prior experience working in an ISO27001 certified work environment
ITIL Foundation certification
Employement Category:
Employement Type: Full timeIndustry: ITFunctional Area: ITRole Category: Other SoftwareRole/Responsibilies: OpenText Info ArchiveContact Details:
Company: Talasila WeLocation(s): Hyderabad+ View Contact
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₹ 900000 - 1500000
Talasila We
Vedya Info Solutions(VIS) is a Software Development company which specializes in small/mid/large-scale, full-lifecycle project efforts conducted in strategic partnership with some of the world's most prominent companies. VIS is headquartered in Hyderabad and employs highly skilled Business and Techn...
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