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Consultant - Quality Analyst - Service Now @ Genpact India

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 Consultant - Quality Analyst - Service Now

Job Description

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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
Inviting applications for the role of Consultant- Quality Analyst - Service Now

Genpact has a vacancy for a Quality Analyst Team in its Orchestration Group to support global customers.
This is a varied role and offers an exciting opportunity for the right individuals to develop their career in the Professional Services organization of Genpact.

Responsibilities:
Responsible for the overall quality of the deliverables and customer satisfaction
Work closely with the delivery teams and business stakeholders on providing test requirements, QA estimates, and resource needs across one or more projects
Work with the QA lead on the development of the team s technical and domain expertise via various knowledge sharing and training initiatives


Qualifications we seek in you
Minimum qualifications
Relevant years of experience in testing web applications and client-server side testing
Understanding of web applications, browser differences, web services
Experience with Databases and writing queries
Good understanding of QA processes and concepts including test case preparation and test methodologies
Good understanding of project quality tracking and reporting best practices/KPIs
Experience with Stress/Performing testing using the common tools
Ability to consistently deliver completed tasks
Knowledge in continuous integration and automated testing (Web environments)
Critical thinking about product behaviour and user impact
Curious, patient, and has a desire to learn
Ability to work well within a globally distributed team in a high-performance organization
Highly motivated, with a record of continued technology learning and self-improvement.
Good team member skills
Good crisis management skills
Fluent in spoken and written English


Preferred Qualifications/Skills
Ability to align working hours when needed to customers abroad


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Consultant - Quality Analyst - Service Now

Contact Details:

Company: Genpact India
Location(s): Noida, Gurugram

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₹ 2.0 - 7 Lakh/Yr

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Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...